Highly talented, analytical, and results-driven senior executive complemented with more than 20 years of experience in service delivery management and information technology. - Project and Portfolio Program Management: Expert at delivering large-scale projects within the allotted budget and period while mitigating risks in collaboration with teams of project, sustainment and service leaders, coordinators, and technicians - Strategic Planning and Implementation: Adept at creating and implementing strategies to increase project agility, optimize operational efficiency, and substantially reduce cost - Business Consulting: Equipped with the ability to provide professional consulting to various clients based on their needs - Customer Relationship Management: Effective at establishing and maintaining strong relationships with business and IT stakeholders, covering the entire commercial, risk, and opportunity development aspects of the services provided - Interpersonal Coordination and Team Building: Efficient at serving as an escalation point for the customer, while working with service managers from outsourcing service lines based on SLAs and client expectations - Project Management Office (PMO): Proven competency in establishing PMO for Financial and Insurance clients to adapt PMO Process and procedures to the customer - Agile Methodologies Proven competency in managing Hybrid-Agile and Traditional Agile Project using Agile Techniques including Lean and Kanban Methods - Robotics – STEM & STEAM - Leadership

My Mentoring Topics

• Project and Portfolio Program Management
• Strategic Planning and Implementation
• Business Consulting
• Customer Relationship Management
• Interpersonal Coordination and Team Building
• Project Management Office (PMO)
• Agile Methodologies
• Robotics
• Leadership